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JobTitle: Tse
About Dell International Services :
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Experience: 0 – 2 Years
Skills: Maintenance / Good Communication / Computers / Problem Solving / Hardware / Windows Operating Systems
Job Description:
- Provide first-level support on basic operational or maintenance of personal computers and /or peripherals using available tools.
- Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
- Escalate problems when unable to resolve customer issues.
- Log and sufficiently document all contacts with customers in designated tools.
Desired:
1. Excellent Communication Skills in English is a must.
2. Good knowledge in computer Hardware and Windows Operating systems.
3. Candidates with Hardware Certification, MCSE, A+ Certification will find this job as the right job to progress in their career.
Location: Gurgaon
Education: Any Graduate / Any PG Course
Apply:Send your cv to Sikander_naim(AT)dell.com
Website: http://www.dell.com
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